Professional Services Q & A

 

Q: What is the business value of Bradmark Professional Services?

Our Professional Services engagements are designed to help customers realize the long-term benefits associated with performing proactive resource utilization assessments customized for their environment. Our consultants will document findings and recommendations based on the analysis performed for the client and provide a roadmap for implementing the recommendations. The consultant also provides informal mentoring to the DBA staff in the areas of performance tuning and best practices.


Q: Why are Companies Considering this Service Package Now?

Many customers request that one of our product experts come in and ensure that they have implemented the products in the best possible way for their needs. Bradmark has implemented many features for which an assessment by a product expert is necessary as not all customer DBAs have the latest training and may not recognize areas to which the new features are best suited.

Bradmark has implemented many features for which an assessment by a product expert is necessary as not all customer DBAs have the latest training and may not recognize areas to which the new features are best suited.

Data repository usage has expanded past the reporting server days and some of the more complex routing mechanisms require some expertise to achieve expected performance.

 

Q: Is Bradmark Professional Services linked to product development?

As part of our drive to pioneer best-practices solutions, our services team acts as a virtual extension of our engineering team. Our consultants are able to influence the future direction and evolution of Surveillance platforms based on first-hand knowledge of customer requirements and suggestions. And with our heavy focus on research, continuing education and innovation, you can be confident that our consultants will continue to be the unmatched experts in Bradmark products.